Datenschutzerklärung

Data Protection Declaration

ou can navigate our websites without submitting personal data.
When you access our website, certain user data is transmitted to us or our web hosts/IT service providers by your internet browser and stored in server log files.
We process this data based on Article 6(1)(f) GDPR, in pursuit of our legitimate interests in ensuring the smooth operation of our website and improving our services.

For any inquiries, you can reach out to us at any time. Contact details for the person responsible for data processing can be found in our legal notice.

If you contact us proactively via email, we will collect and process your personal data (name, email address, message text) only to the extent necessary to handle and respond to your request.
We will only use your email address to fulfill your request and will delete your data in accordance with legal retention periods, unless you consent to further processing.

When you use our contact form, we collect and process your personal data (name, email address, message text) to facilitate communication with you.
This processing is based on Article 6(1)(a) GDPR. You can withdraw your consent at any time by contacting us.
We will use your email address solely for responding to your inquiry and delete it afterwards, unless you consent to further processing.

When you create a customer account, we collect your personal data to enhance your shopping experience and streamline order processing.
For order processing, we collect and use your personal data as necessary to fulfill and handle your orders. This includes transferring your data to shipping companies, payment service providers, and other service providers involved in order processing.

We may use your email address for direct marketing of our own similar products or services, based on Article 6(1)(f) GDPR. You have the right to object to this use at any time.

If you explicitly consent during the order process, we will forward your email address to the shipping company for informing you about the shipping status of your order.

We use an external merchandise management system for order processing. Your personal data collected during the order process will be transmitted to plentysystems AG for this purpose.

All PayPal transactions are subject to the PayPal Privacy Policy. By using PayPal Express, you agree to the processing of your data by PayPal in accordance with their policies.

Our website uses cookies to enhance user experience. You can manage cookie settings in your browser preferences.

For more general information on cookies, please read "What Are Cookies".

We use Google Analytics for website analysis and Facebook Pixel for remarketing purposes. You can opt out of these services or manage your preferences through respective settings.

We are committed to ensuring that you are fully aware of your data protection rights. Every user is entitled to the following:

The right to access: You have the right to request copies of your personal data. We may charge you a small fee for this service.
The right to rectification: You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

Your data is stored for the duration of the warranty period and in accordance with legal retention periods. You have rights to access, rectify, delete, restrict processing, and data portability. You also have the right to lodge a complaint with the supervisory authority.

Kostenloser Versand für Bestellungen über 50 €